Terms of service

Terms of Service

Last Updated: September 3, 2026

Welcome to Witty Imprints, a project by Optimize360 Innovations LLC. These Terms of Service ("Terms") govern your access to and use of the Witty Imprints website, wittyimprints.com, and any products or services made available through the website.

By accessing or using our website, placing an order, or purchasing a product from us, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. About Witty Imprints

Witty Imprints is operated by:

Optimize360 Innovations LLC
10685B Hazelhurst Dr
Houston, TX 77043
USA

Email: support@wittyimprints.com
Phone: (346) 469-4036

Throughout these Terms, "Witty Imprints," "we," "us," and "our" refer to Witty Imprints and/or Optimize360 Innovations LLC.

"Customer," "you," and "your" refer to any person who accesses our website or purchases products from us.

2. Eligibility

By using our website, you represent that:

  • You are legally capable of entering into a binding agreement.

  • The information you provide to us is accurate and complete.

  • You will use the website only for lawful purposes.

  • You will comply with these Terms and all applicable laws and regulations.

If you are under the age required to enter into a contract in your jurisdiction, you may use our website only with the involvement and permission of a parent or legal guardian where required by law.

3. Website Use

You agree not to use our website to:

  • Violate any applicable law or regulation.

  • Commit fraud or engage in deceptive activity.

  • Attempt to gain unauthorized access to our systems.

  • Interfere with the operation or security of our website.

  • Introduce malicious software, viruses, or harmful code.

  • Scrape, copy, reproduce, or exploit website content without authorization.

  • Impersonate another person or business.

  • Use our website for any unlawful or abusive purpose.

We reserve the right to restrict or terminate access to our website if we reasonably believe that a user has violated these Terms.

4. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizing information, pricing, and other product information displayed on our website are accurate.

However:

  • Colors may appear differently depending on your device or screen.

  • Product images may be representative and may not perfectly reflect the physical product.

  • Measurements and sizing may have reasonable manufacturing variations.

  • Product availability may change without notice.

  • We reserve the right to correct errors in product information.

We do not guarantee that product descriptions, images, colors, or other website content will always be completely accurate, current, or error-free.

5. Print-on-Demand Products

Many products sold through Witty Imprints are produced on a print-on-demand basis.

This means products may be manufactured specifically after an order is placed.

Because products may be made to order:

  • Production times may vary.

  • Minor differences in printing or manufacturing may occur.

  • Certain products may not be eligible for returns simply because the customer changes their mind.

  • Production may begin shortly after an order is placed.

Any applicable return or refund rights are governed by our Return & Refund Policy.

6. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After receiving your order, we may send you an order confirmation. An order confirmation does not necessarily mean that we have accepted your order.

We reserve the right to:

  • Accept or decline an order.

  • Cancel an order.

  • Limit quantities.

  • Correct pricing or product errors.

  • Refuse orders that appear fraudulent or suspicious.

  • Refuse or cancel orders for products that are unavailable.

If we cancel an order after payment has been processed, we will issue an applicable refund to the original payment method.

7. Order Information

You are responsible for providing accurate information when placing an order.

This includes:

  • Your name

  • Billing information

  • Shipping address

  • Email address

  • Phone number

  • Product selections

  • Size and quantity

We are not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information provided by the customer.

If you notice an error in your order information, please contact us immediately at support@wittyimprints.com.

We cannot guarantee that changes can be made after an order has entered production or shipping.

8. Pricing and Payments

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors, including errors caused by technical or system issues.

Payment must be successfully received before an order is processed.

We may use third-party payment processors to securely process transactions. By submitting payment information, you authorize the applicable payment provider to process your transaction.

We do not intentionally store complete payment card information on our own systems.

9. Taxes

Applicable sales taxes, duties, or other charges may be added to your order depending on your location and applicable laws.

For international orders, you may also be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Such charges are generally the responsibility of the customer.

10. Shipping and Delivery

We will make reasonable efforts to process and ship orders within the estimated timeframe displayed at checkout or in the applicable order information.

However, delivery estimates are not guarantees.

Shipping and delivery may be affected by:

  • Production delays

  • Carrier delays

  • Weather

  • Holidays

  • Customs processing

  • Incorrect addresses

  • Transportation disruptions

  • Other circumstances beyond our reasonable control

Once an order has been transferred to the shipping carrier, delivery timing may be outside our control.

Customers are responsible for ensuring that the shipping address provided at checkout is accurate.

11. Order Cancellations

Because many of our products are produced on demand, orders may enter production shortly after purchase.

If you need to cancel or modify an order, contact us as soon as possible.

We will make reasonable efforts to accommodate cancellation requests, but we cannot guarantee cancellation once production or fulfillment has begun.

Once an order has entered production or has shipped, cancellation may no longer be possible.

12. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

By purchasing from Witty Imprints, you acknowledge that you have reviewed and agreed to the applicable return and refund terms.

Our Return & Refund Policy explains:

  • Eligibility for returns

  • Return timeframes

  • Damaged or defective products

  • Non-returnable products

  • Refund procedures

  • Return shipping responsibilities

  • Order cancellation procedures

13. Intellectual Property

All content appearing on the Witty Imprints website, including but not limited to:

  • Logos

  • Brand names

  • Product designs

  • Graphics

  • Illustrations

  • Photographs

  • Product descriptions

  • Text

  • Website layout

  • Images

  • Videos

  • Software

  • Other original materials

may be owned by or licensed to Witty Imprints or Optimize360 Innovations LLC and may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, publish, display, or commercially exploit our intellectual property without prior written permission.

Purchasing a product from Witty Imprints does not transfer ownership of our underlying artwork, designs, trademarks, or other intellectual property to you.

14. User-Submitted Content

If we allow customers to submit reviews, photographs, comments, feedback, or other content ("User Content"), you are responsible for ensuring that your content:

  • Is accurate to the best of your knowledge.

  • Does not violate applicable laws.

  • Does not infringe another person's intellectual property rights.

  • Does not contain unlawful, threatening, defamatory, abusive, or fraudulent material.

  • Does not contain malicious software or harmful code.

By submitting User Content, you grant Witty Imprints a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, and publish that content for purposes related to operating, promoting, and improving our business, subject to applicable law.

We reserve the right to remove User Content that we believe violates these Terms or applicable law.

15. Copyright and Trademark Complaints

We respect the intellectual property rights of others.

If you believe that content displayed on our website infringes your copyright, trademark, or other intellectual property rights, please contact us at:

support@wittyimprints.com

Please provide sufficient information for us to identify the allegedly infringing material and understand the basis of your claim.

We may investigate legitimate complaints and take appropriate action where warranted.

16. Promotions and Discounts

From time to time, Witty Imprints may offer promotional codes, discounts, giveaways, or special offers.

Promotions may be subject to additional terms, including:

  • Expiration dates

  • Product exclusions

  • Minimum purchase requirements

  • One-time-use restrictions

  • Customer eligibility requirements

Unless otherwise stated, promotional offers cannot be combined.

We reserve the right to modify or cancel promotions at any time where permitted by law.

17. Third-Party Services

Our website may use third-party services to help us operate our business.

These may include payment processors, ecommerce platforms, fulfillment providers, shipping carriers, analytics providers, advertising services, and other technology providers.

Third-party services may have their own terms and privacy policies.

We are not responsible for the independent actions, policies, or availability of third-party services.

18. Links to Third-Party Websites

Our website may contain links to websites operated by third parties.

These links are provided for convenience and do not necessarily constitute an endorsement.

We are not responsible for the content, security, availability, or privacy practices of third-party websites.

You access third-party websites at your own risk and should review their applicable terms and privacy policies.

19. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and services are provided on an "as is" and "as available" basis.

We do not guarantee that:

  • The website will always be available.

  • The website will operate without interruptions or errors.

  • Website content will always be accurate or complete.

  • Products will always be available.

  • The website will be free from viruses or other harmful components.

To the extent permitted by law, we disclaim warranties that are not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

20. Limitation of Liability

To the fullest extent permitted by applicable law, Witty Imprints and Optimize360 Innovations LLC, including their owners, employees, contractors, affiliates, service providers, and representatives, will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to:

  • Your use of the website.

  • Your inability to use the website.

  • Your purchase or use of products.

  • Delays in shipping or delivery.

  • Third-party services.

  • Website interruptions or technical problems.

  • Unauthorized access or security incidents beyond our reasonable control.

To the fullest extent permitted by law, our total liability arising from your purchase or use of our products or services will not exceed the amount you actually paid to Witty Imprints for the specific product or service giving rise to the claim.

Some jurisdictions do not permit certain limitations of liability, so some of these limitations may not apply to you.

21. Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Witty Imprints, Optimize360 Innovations LLC, and their owners, employees, contractors, affiliates, service providers, and representatives from claims, damages, liabilities, losses, costs, and expenses, including reasonable legal fees, arising from:

  • Your violation of these Terms.

  • Your misuse of the website.

  • Your violation of applicable laws.

  • Your infringement of another person's rights.

  • Content you submit to the website.

  • Your fraudulent or unauthorized use of the website.

22. Force Majeure

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

Such circumstances may include:

  • Natural disasters

  • Severe weather

  • Fire

  • Flood

  • Epidemics or pandemics

  • War

  • Terrorism

  • Government actions

  • Labor disputes

  • Transportation disruptions

  • Supply chain disruptions

  • Internet or telecommunications failures

  • Cybersecurity incidents

  • Third-party service interruptions

  • Other events beyond our reasonable control

When such events occur, we will make reasonable efforts to resume normal operations as soon as reasonably possible.

23. Termination

We may suspend or terminate your access to the website if we believe you have violated these Terms or engaged in unlawful, fraudulent, abusive, or harmful conduct.

Termination will not affect rights or obligations that arose before termination.

Provisions that by their nature should survive termination, including intellectual property, disclaimers, limitations of liability, indemnification, and governing law provisions, will continue to apply.

24. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Texas, without regard to conflict-of-law principles, except to the extent that applicable law in your jurisdiction requires otherwise.

Any dispute that cannot be resolved informally will be subject to the jurisdiction of the courts located in Texas, except where applicable law provides you with a right to bring a claim in another jurisdiction.

25. Dispute Resolution

Before filing a formal legal claim, we encourage customers to contact us first so that we can attempt to resolve the issue informally.

You can contact us at:

support@wittyimprints.com

We will make reasonable efforts to understand and resolve legitimate concerns.

Nothing in this section prevents you from exercising rights that cannot legally be waived or restricted.

26. Changes to These Terms

We may update these Terms of Service from time to time.

When we make changes, we will update the "Last Updated" date at the top of this page.

Updated Terms become effective when posted on the website unless otherwise stated.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

27. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable where permitted by law.

The remaining provisions will continue in full force and effect.

28. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies or terms specifically referenced on our website, constitute the agreement between you and Witty Imprints regarding your use of our website and purchase of our products, except where additional terms expressly apply.

29. Contact Information

If you have questions about these Terms of Service, please contact us:

Witty Imprints
A project by Optimize360 Innovations LLC

Email: support@wittyimprints.com
Phone: (346) 469-4036

Mailing Address:
Optimize360 Innovations LLC
10685B Hazelhurst Dr
Houston, TX 77043
USA

We will make reasonable efforts to respond to customer inquiries in a timely manner.